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Certinia PSA-Sysadmin Exam Syllabus Topics:

Topic	Details
Topic 1	User Management: This section covers Security, how to manage User Access by Assigning & Managing, Permission Controls, User Access by Assigning Permission Controls, Workspaces, how to assign Workspaces to New Users, and how to maintain workspaces to Reflect Personas within the organization.
Topic 2	Schedule Review Delete Scheduled Jobs According to Business Needs; Perform Routine Cleanup, Configuration in 'Actuals Configuration Group' and Set Mode for Calculation, and App Log Maintenance.
Topic 3	Configuration Management: In this section, the topics covered include General Configuration & UX customization, Customize Page Layouts, configuring Task Time Entry Mode, and creating Report and Dashboard Folders.
Topic 4	Automated Jobs & Scheduled Maintenance: In this section, the focus is on how to schedule Jobs
Topic 5	PSA Custom Settings, Configuration Groups, and Metadata: This section covers Lightning Components & Visualforce Pages, how to manage Lightning Pages, use Field Sets to Customize Lightning and or Visualforce Pages, PSA Configuration Groups, Manage Configuration Groups, PSA Custom Settings, Review & Maintain Existing Custom Settings, and creating importing Regions-Practices-Groups.

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2025 PSA-Sysadmin Valid Test Answers | High-quality Best PSA-Sysadmin Study Material: PSA System Administrator 2023 100% Pass

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Certinia PSA System Administrator 2023 Sample Questions (Q23-Q28):

NEW QUESTION # 23
What tool can be used to "schedule backlog calculation" and "schedule utilization calculation" in PSA?

A. Feature Console
B. PSA Administration
C. PSA Admin App

Answer: B

NEW QUESTION # 24
You are in the process of migrating historical Skills and Certification information from your company's legacy system into FinancialForce PSA. Since the historical data volume is relatively low, you have decided to migrate the data manually and not use the Data Loader tool.
Using the Manager Skills and Certification lightning component, you first select the internal resource's name for whom you want to capture the "Skills and Certification" ratings. However, you notice you do not have the option to "Add" new skills and Certification for that resource on the screen. You are one of the Salesforce/PSA System Administrators for your company and have the System Administrator profile.
Of the following, which one could explain why you are unable to migrate skills data for that resource?

A. You do not have the required Skills and Certification Entry Permission Set assigned to the resource
B. You do not have the "Allow Skills and Certification Entry" set to TRUE in the Custom Settings > Permission Control Settings
C. You do not have the "Skills and Certification Entry" Permission Control set to TRUE

Answer: B

NEW QUESTION # 25
Your company has both full time and part time resources. From a Human Resources perspective, part time resources can work any number of hours per week. From a Resource Planning perspective, management has agreed that part time workers can be estimated at 20 hours per week.
Based on this information, how many work calendars should be created?

A. One full time work calendar, one part time work calendar, and one generic flexible work calendar
B. One full time work calendar, and one work calendar for each unique part time contract
C. One full time work calendar, and one part time work calendar

Answer: C

Explanation:
Step-by-Step Comprehensive Detailed Explanation
* Understanding Work Calendars in Certinia PSA
* Work calendars define the default number of hours per day and week that a resource is expected to work.
* They are crucial forresource scheduling, utilization calculations, and capacity planning.
* Every activePSA Resource must have an associated work calendarto allow project assignments.
* Scenario Analysis
* Your company hasboth full-time and part-time resources.
* Full-time resources have astandard workweek(e.g., 40 hours per week).
* Part-time resources havevariable work hoursbut are estimated at20 hours per week for planning purposes.
* This means you needat least one calendar for full-time and one for part-time workers.
* Why Option B is Correct
* Creating asingle full-time work calendar(e.g., 40 hours per week) covers all full-time employees.
* Creatingone part-time work calendar(e.g., 20 hours per week) provides a consistent framework for part-time resource planning.
* This approach ensuresstandardized reporting, scheduling, and forecastingwithout unnecessary complexity.
* Why the Other Options Are Incorrect
* A. One full-time work calendar, and one work calendar for each unique part-time contract
* This would requiremultiple work calendars for different part-time contracts, making resource scheduling overly complex.
* Since management has agreed on an estimated20 hours per weekfor all part-time workers, a single part-time work calendar suffices.
* C. One full-time work calendar, one part-time work calendar, and one generic flexible work calendar
* Aflexible work calendaris not necessary if all part-time workers are estimated at 20 hours per week.
* Work calendars should align withclear scheduling rules, not individual flexibility.
* Implementation in PSA
* Navigate toPSA - Admin App# ClickWork Calendarstab.
* Create the following calendars:
* Full-Time Work Calendar: Set working hours to 40 per week.
* Part-Time Work Calendar: Set working hours to 20 per week.
* Assign the correct work calendar to each resource during onboarding.
References and Verified Certinia PSA Documentation
* PSA Work Calendars Overview.
* Setting Up Work Calendars.

NEW QUESTION # 26
Where would you go to opt in for push updates, or to update the schedule of when an update will be pushed for FinancialForce applications?

A. System Administrator Workspace
B. PSA Administration
C. Foundations Admin Agg

Answer: A

Explanation:
Toopt in for push updatesoradjust the schedule of updatesfor FinancialForce applications:
* Go to System Administrator Workspacein the FinancialForce Community.
* Check for push upgrade schedules- FinancialForce typically pushes major releasestwice a year (Spring and Fall)and minor service packs periodically.
* Modify settings if neededto control when updates are received.
* Option A (PSA Administration)is incorrect because it handles system configurations but not update scheduling.
* Option C (Foundations Admin App)is incorrect as it focuses on system-wide configurations, not update schedules.
Thus, the correct answer isB.
References:
* PSA Sys Admin Essentials Student Guide Fall 20

NEW QUESTION # 27
You are notified that some approved Miscellaneous Adjustments records are not getting picked up in the Billing Event Generation process during month end billing.
Which two of the following system settings do you need to have in place for Miscellaneous Adjustments to get picked up in the billing run? (Choose two.)

A. The Transaction Category value on the Miscellaneous Adjustments record exists in the Configuration option: BillingCategories.
B. The Effective Date value on the Miscellaneous Adjustments records is within the Date range of the Time period used on the Billing Generation process.
C. The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region. Account, or Project selected on the Billing Generation process.

Answer: A,B

Explanation:
When Miscellaneous Adjustments records are not picked up in theBilling Event Generation process, the issue is often related to the system settings. The following conditions must be met:
* Effective Date Range:The Miscellaneous Adjustments record'sEffective Datemust fall within thetime period specifiedin the Billing Event Generation process. If the date is outside this range, the record will be excluded from the billing event.
* Transaction Category Mapping:TheTransaction Categoryon the Miscellaneous Adjustments record must be included in theBillingCategories configuration option. This ensures that the system correctly categorizes and includes the Miscellaneous Adjustments in the billing process.
On the other hand:
* Option B ("The person running the Billing Event Generation process does not have Billing Miscellaneous Adjustments permission control for the Region, Account, or Project")is incorrect.
While permission controls impact user access, they do not directly affect whether Miscellaneous Adjustments records are picked up by the billing process.
Thus, the correct answer isA and C.
References:
* PSA Sys Admin Essentials Student Guide Fall 20
* FF-PSA-v15-Customer-Overview_1.0

NEW QUESTION # 28
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